Milligan strikes deal with London City Airport
 
Milligan is delighted to announce that it is to work in partnership with London City Airport to produce a strategic plan for the growth of the airport in time for the Olympic Games in 2012.

Over the next 6 months a strategic review will be undertaken which will look at the key challenges facing the airport and explore the future opportunities that exist in order to improve the customer experience and to meet the increase in passenger demand.

London City Airport is due to handle close to 3 million passengers this year and to cope with this number the building needs to undergo some changes. Many of these passengers are frequent travellers as almost half of them use the airport at least 10 times per year. 64% of LCY passengers are travelling on business, more than twice the average of other London airports. Passengers travelling through the airport tend to be very affluent with 78% of the passengers being AB’s compared with the national average of 26%, with significantly higher than average incomes.

London City Airport is a vital contributor to London’s economic success. The airport boasts a 10 minute check in time for all flights. The airport’s growth plan aims to handle 8 million passengers per year by 2030.

John Milligan, Chief Executive of Milligan says ...“We are still at the very early stages of our work and the first stage for us is always getting a close understanding of the customer and what they want. It is already clear to us that efficiency and speed are the number one requirement and indeed the main reason why London Cit y airport has built a loyal and growing customer base. The building is now 20 years old and needs modification to cope with the increased demand that has resulted from the success of London as a world financial centre and in particular from the growth of Canary wharf.”

LCY Chief Executive Richard Gooding says …“London City Airport is delighted to be working with Milligan on the next stages of airport development; they will bring much flair and imagination to the planning of the future for our fast growing business. The commitment of our shareholders (AIG and GPI) to the necessary capital investment to accommodate our growth has been a vital component, ensuring that all airport users will continue to enjoy our excellent service.”